Terms and Conditions of Website Use

 1. Agreement to Terms

By using this website and any pharmacy services provided through it, you agree to these Terms & Conditions. If you disagree, please discontinue use immediately.

2. Use of Information & Advice

• All  content, including medical information and advice, is provided for general  informational purposes only.
• Users  must always follow product packaging labels and enclosed leaflets before use.
• Nothing on the site constitutes professional medical advice or replaces professional diagnosis.
• Reliance on the site’s content is at your own risk.

3. Third‑Party Links

• Our site may include links to external sites not controlled by us.
• These are provided for convenience and do not imply endorsement.
• We are not liable for any content or policies on third-party websites.

4. Conduct When Using the Website

• You agree to use the site lawfully and not for harmful, fraudulent, or disruptive actions.
• You must not post harmful content, attempt to gain unlawful access, or otherwise misuse the service.
• We reserve the right to suspend or terminate access for inappropriate behaviour.

5. Events Beyond Our Reasonable Control (Force Majeure)

• We are not responsible for failures or delays due to events out of our control, including natural disasters, strikes, system failures, pandemics, or acts of government.

6. Intellectual Property & Copyright

• All text, images, designs, logos, and content are owned or licensed to us and protected by UK and international copyright and other IP laws.
• You may only use content for personal, non-commercial purposes.
• No part of this site may be reproduced, distributed, or transmitted without prior written consent.

7. Pharmacy Services & Online Medicines

• The website offers access to pharmacy services and may connect users to third-party prescribing services.
• Users must undergo an appropriate consultation before any supply of Prescription-Only Medicines (POMs), which includes two-way communication.
• Users may express preferences (brand, formulation) before consultation, but final decisions rest with the prescriber.

8. Product Packaging & Safety

• Users must follow packaging labels, inserts, and leaflets when using medicines.
• We are not liable for misuse or adverse effects resulting from not following product instructions.

9. Liability & Disclaimers

• While we strive for accuracy, we cannot guarantee it, and we disclaim liability for indirect loss or damages.

10. Amendments to Terms

• We may  update these Terms at any time.
• Notice of changes will be published on this website.
• Continued use post-update indicates acceptance of the revised Terms.

11. Governing Law & Jurisdiction

• These Terms are governed by and construed under English law and UK courts shall have exclusive jurisdiction.

12. Contact & Complaints

• You can contact us via email, phone or via our website feedback form.
• Complaints will be acknowledged promptly and resolved as per our published process.

13. Privacy & Data Protection

• We comply with GDPR and UK Data Protection laws.
• Personal data is stored securely, only in compliant jurisdictions, and used solely for service provision.
• You  can review our separate Privacy Policy for full details.